At DiscountDressesusa, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a return policy under the following conditions:

1. **Eligibility for Returns**: Items must be returned within 30 days of receipt. To be eligible for a return, products must be unused, in their original packaging, and in the same condition as received.

2. **Non-Returnable Items**: Certain items are non-returnable, including:
– Gift cards
– Final sale items
– Undergarments and swimwear (if opened)

3. **Return Process**: To initiate a return, please contact us at [email protected] or call us at +14043135785 to receive a Return Merchandise Authorization (RMA) number. Please include your order number and reason for the return.

4. **Shipping Costs**: Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part. We recommend using a trackable shipping service to ensure the return is received.

5. **Refunds**: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

6. **Exchanges**: If you need to exchange an item for the same item, please follow the return process and place a new order for the desired item.

If you have any questions regarding our returns policy, please do not hesitate to contact us. Thank you for shopping with DiscountDressesusa!